We are committed to addressing investor complaints in a fair and timely manner.

Step 1 – Approach Research Analyst

• Investors can raise queries/complaints through:
• Email: support@growmorresearch.com
• Phone: +91-7303013600
• Written complaints are acknowledged, and responses are provided within 10 business days.
• We aim to resolve all grievances within 21 calendar days.

Step 2 – Escalation to SEBI (if not satisfied)

If the investor is not satisfied with our resolution, they may lodge a complaint with SEBI through its centralized redressal system:

• SCORES Portal: https://scores.gov.in
• SMART ODR: https://smartodr.in
• Mobile App: SCORES (available on Google Play Store)
• Toll-Free Helpline: 1800 22 7575 / 1800 266 7575
• Physical Complaints:
  Office of Investor Assistance and Education,
  Securities and Exchange Board of India,
  SEBI Bhavan, Plot No. C4-A, “G” Block,
  Bandra Kurla Complex, Bandra (E),
  Mumbai – 400051, Maharashtra.

Step 3 – Review Process

• First-level review is conducted by Research Analyst Administration and Supervisory Body (RAASB).
• If unresolved, SEBI carries out a second-level review.
• For disputes, investors may also use the SMART ODR platform for online conciliation or arbitration.